Shipping & Returns

Shipping Policy

We are committed to getting your order to you as soon as possible.

 

Free ground shipping for purchases over $200

 

Tracking UPS Shipments

Once an order has shipped, you will receive an email with the tracking number(s) of your package(s). To track a UPS shipment, click here. You can track your order and review your order details on the DCI-Systems.com My Account page.

Return & Exchange Policy

Any returns must be returned with an authorized RMA# within 30 days of purchase. We must have an email or fax request for returned or cancelled orders. All Returned products or cancelled orders are subject to a 20% restocking fee once order is shipped from the factory or our warehouse.

 

No returns or Exchanges on Special Order Items. Parts only Even Exchange or Store Credit for Defective used Parts. Prices subject to change without notice. We reserve the right to reject orders based on incorrect advertised or listed prices.

 

For question about returns, please call (954) 566-1440.

Contact

Fort Lauderdale:

730 NE 44th St, Oakland Park, FL 33334

(954) 566-1440

Miami:

4300 Biscayne Blvd, Miami, FL 33137

(305) 571-9825

Copyright © 2018 by DCI Systems - All Rights Resevered.